Package includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Super Toy, very well packaged, well made. Deliver in 2 weeks. Recommend :)
It was fast. Show exactly. The elephant itself with a couple of scuffs, well, and fig with it.
Well done, reliable. All whole, complete set. Cards are only thin, you need to be more accurate with them.
Thank you! All as in the description, the numbers really correspond to the number of pussies. Plastic is good odorless!
Perfect. so much fun.
Perfect toy!
Packed in a package and a large amount of bubble film. Everything came out intact, all the numbers are in place, corresponds to the description.
Scales work.
Very good product, well packed
My daughters loved, great to interact with children and teach math playing☺
Very cool game. Super recommend will be very helpful to teach mathematics concrete
arrived to Lebanon in 18 days. same as picture
Very satisfied with the purchase! Interesting and educational game!
Scales are just a miracle, I liked everything and everyone, it's a pity just that the cards are thin can be pumped or torn easily, but there is no trouble we have a laminator and we laminate them. Thanks to the store everything quickly came.
Very cool!!!
In Peter the parcel went from 20.11 to 17.01.20. Packed all in a duster in two layers and in a package. Napugwina, however, was a small scratch, but it's a trifle. Rules of the game in English. Everything works right. Only tsyphra, a little battle and scratched, and so everything is super.
Cool game, but I got two sevens, and the numbers are six. We'll have a gap with that figure. Can mold from Plasticine... In the reviews of this store also met that the numbers are missing some.
The child liked only here ordered by the new year only the parcel was late.
it works! and perfect collibrated
Good Toy, child увлёкся! Scale accurate, fast delivery!
Gostei
My girls are 3 years old and love it
Excellent product, very functional my daughter loves.
Super thank you
Excellent Toy, everything corresponds to the description. There are cards with tasks